Official iTrustCapital sign-in process
Always sign in using the official iTrustCapital domain (itrustcapital.com/login) or the verified mobile app. Enter your registered email and password, then complete any additional security steps like two-factor authentication (2FA). Avoid signing in from links received via email or social messages to prevent phishing attacks.
Two-factor authentication (2FA) & account protection
Enable 2FA for stronger security. Use an authenticator app like Google Authenticator or Authy, or a hardware key if supported. Avoid SMS-based codes due to SIM swap vulnerabilities. Securely store recovery codes offline to regain access if you lose your authentication device. Regularly review authorized devices and revoke sessions that are unrecognized.
Password best practices
Create a unique, strong password for iTrustCapital accounts. Use a password manager to generate and store complex passwords. Never reuse passwords across multiple platforms. Change your password immediately if you suspect a compromise.
Mobile app access & security
iTrustCapital’s mobile app provides safe access to trading and account management. Download the official app from verified app stores. Enable biometric authentication (Face ID, Touch ID, or fingerprint) for secure access. Always keep the app updated to the latest version to receive security patches.
API & integration security
If you use API access, treat API keys like passwords. Store keys securely, set minimal permissions, and rotate keys regularly. Restrict IP addresses if possible and monitor API activity. Immediately revoke keys showing suspicious activity.
Session monitoring & device hygiene
Review active sessions in your account settings regularly and sign out from devices you no longer use. Keep devices updated with the latest OS and security patches. Avoid accessing your account on rooted or jailbroken devices.
Phishing awareness
Always verify URLs and TLS certificates before entering credentials. Avoid clicking links in unsolicited messages. If you suspect a phishing attempt, report it via official iTrustCapital support channels. iTrustCapital will never ask for your password, full 2FA codes, or private keys through unsolicited messages.
Account recovery & lost access
If you lose access to your account, start recovery through the official Help Center (support.itrustcapital.com). Verification may require identity documents due to regulatory requirements. Never share recovery codes or credentials outside official channels.
Privacy & compliance
iTrustCapital follows regulatory standards and privacy policies. Review the Privacy Policy to understand data collection and processing. Adjust notification and consent settings in your account as needed.
Troubleshooting common login issues
Common login issues include incorrect credentials, 2FA errors, browser cache problems, or app version mismatches. Clear cache, use incognito mode, verify system time, and update the mobile app. For unresolved issues, submit a ticket via iTrustCapital Support.
Best practices checklist
- Sign in only through official domain or verified app.
- Enable 2FA with an authenticator app or hardware key.
- Use a strong, unique password with a password manager.
- Monitor API keys and rotate them regularly.
- Review active sessions and device access.
- Report phishing immediately via official support.
Conclusion
Combining strong credentials, 2FA, secure device use, session monitoring, and cautious behavior ensures safer access to iTrustCapital accounts. Use only official channels for support and account management, and never disclose passwords or 2FA codes. Following this guide helps protect both crypto and retirement assets securely.
Quick actions: sign in, enable 2FA, monitor API keys, review sessions, and bookmark official support pages.